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Spending time on the more important things in life is a luxury that is fast disappearing, but this is now possible thanks to the Premier Option, included free with Maxima or available for just CHF 15.– per month.
With Premier, you can take advantage of exclusive services, designed especially to meet your needs as a regular mobile phone user:
for your mobile phone
- a replacement mobile phone within a maximum of 24 hours, anywhere in Switzerland at a special rate
- free replacement SIM card
- great deals on a new mobile phone each year (only for Maxima customers)
... and for you
- new: free Concierge Service available 24/7
- Customer Care team dedicated exclusively to you
- private appointments at Orange Centers and Orange Points
- special rates at Radisson SAS hotels
a replacement mobile phone
If your mobile phone is broken or lost, simply call Premier Customer Care. A mobile phone replacement, at an attractive price, will be delivered to you* within 12 to 24 hours anywhere in Switzerland, 365 days a year.
* Delivery subject to the availability of stocks.
free replacement SIM card
If anything happens to your mobile phone, you are contactable again in no time - without all the bother of getting a new number. One call to the Premier Customer Care team is all it takes - your emergency SIM card will then be activated immediately. You will automatically receive a new emergency SIM card as soon as activation is complete.
The card also identifies you as a Premier customer. Show your Premier card at Radisson SAS resorts and you will automatically receive an array of benefits as part of the Goldpoints Plus membership programme.
new mobile phone (for Maxima customers only)
As a Maxima customer, you can take advantage of great deals on a new mobile phone every year.
free 24/7 Concierge Service
The Concierge Service offers round-the-clock service, 7 days a week, 365 days a year. Your Concierge will take care of the services you are most likely to call upon, including making reservations, booking hire cars, ordering flowers and much more besides. You, in the meantime, can free up your time for some of the more important things in life!
One call to the Premier Customer Care team on 0800 700 700 is all it takes. You can settle any additional costs (e.g. bunch of flowers, train tickets, restaurant bills, etc.) by credit card.
Orange might modify the conditions of this service at any moment. This service is provided by an Orange partner.
Premier Customer Care
Enjoy preferential treatment. A specially trained team is on hand to provide quick and reliable service and to act as the contact point for all your Premier services.
- Switzerland 0800 700 700
- International +41 78 700 7000 (charge applies)
for business customers
- Switzerland 0800 700 600 (free of charge)
- International +41 78 700 6000 (charge applies)
private appointments at Orange Centers and Orange Points
Maybe you are wondering how to achieve the optimum configuration on your phone? Call Premier Customer Care on 0800 700 700 to arrange a personal consultation at any Orange Center. Alternatively, you can call an Orange Point directly.
special terms at Radisson SAS Hotels
Premier customers receive all the Silver Elite Level benefits of Goldpoints Plus membership at Radisson SAS Hotels:
- Reduction on weekend prices
- 10% discount in 'All-Day' restaurants
- Double room for the price of a single room (valid for standard prices)
- Free Silver card for your partner
- Free use of the Bag Guard® system, which can quickly locate luggage lost during transit anywhere in the world.
- And much more
Note: Register with Radisson now at www.orangesilver.rzgp.com, and enter promotion code SWSL06.
Included free with Maxima or available for just CHF 15.– per month.
business account login
Manage your mobile phone accounts online.
contact us
For Orange Business customers
