for customers with subscription
If you're an Orange customer with a contract and you have a question, here are the best ways you can get in touch with us.
contact us
for PrePay customers
If you're an Orange PrePay customer and you have a question, you can either use our automated self-service facility or give us a call to speak to an advisor.
for Spotify, Zattoo TV & Orange DSL customers
If you're an Spotify, Zattoo TV or Orange DSL customer and you have a question, here are the best ways you can get in touch with us.
joining Orange
If you'd like to become an Orange customer, you can either visit one of our many Orange Centers or do it right here online.
Orange offices
ombudscom
Ombudscom is a neutral and independent authority that provides a settlement solution for disputes between customers and telecommunications and premium rate service providers. The conciliation office mediates in a dispute if there is written evidence that a previous attempt has been made to negotiate a solution with the service provider in question.
Conciliation office of the telecommunication industry
26 Bundesgasse
CH - 3011 Bern
www.ombudscom.ch