Customer Care
PostPay customers
0800 700 700 (free) or +41 78 700 70 00
Xtreme PrePay customers
0800 700 700 (free) or +41 78 700 70 00
For PrePay other customers
To manage your account yourself (e.g. view your balance, recharge your account or manage your recharge bonuses):
0800 700 700 (free) or +41 78 700 70 00
To speak to an adviser:
0900 700 001 or +41 78 700 70 10
(CHF 2.50/call + the cost of a call to the Swiss fixed-line network according to your subscription)
Orange Expert Assistance
At Orange we care about what you have to say about us or any of the services we offer to you. Please feel free in telling us what you think.
Need help with your smartphone?
Call our dedicated Expert Assistance hotline.
Contact us
In the event of any problem (billing, technical problems, network coverage, use of products and services etc.), please create an incident. Thank you
