introduction
This site belongs to Orange Communications SA, Rue du Caudray 4, , 1020 Renens 1 (hereinafter called 'Orange').
For the use of this site under certain circumstances you are requested to provide us with information belonging to your private domain (hereinafter referred to as personal data). The purpose of this document is to inform you about the way your personal data is collected, how your personal data is used and protected, the circumstances under which it might be disclosed to third parties as well as how you can access and modify your personal data in case of need.
Orange is committed to respecting the privacy rights of its site visitors and to comply with the Swiss Data Protection Act dated June 19, 1992.
nature and use of the collected information
We collect information about you in order to service your account and enhance our services. We will limit the collection of information to that which is necessary for the purposes of providing the products and services you have requested or conducting our business more efficiently.
We might also use the information in order to offer you enhanced services and applications that we believe are relevant to you or to personalize the site to improve your user experience.
Such information includes:Personal data allowing your identification (such as your full name, address, electronic address, phone number etc.)
- General information (such as your choice of language, gender, age, interests, time and duration of your connections etc.)
- Applications, forms or other communications that you send us
- Data from either an Orangeworld or an Orangeworld service provider's cookie
- Information from consumer reporting agencies (such as to verify your identity or creditworthiness)
This information allows us to define which types of users access the site and can be used by Orange, in a fully anonymous manner, for marketing studies. It may even be shared with third parties.
However, the personal data allowing your identification that we collect when you register to our services is solely used by Orange and its business partners, in Switzerland or abroad, as part of handling the contract.
disclosure of collected information
Disclosure to any other person or company is excluded except if the intended disclosure has been clearly communicated to you in the collection or registration process and under the condition that you have given your consent in the collection or registration process.
Personal information about our customers or former customers is not used or disclosed to any third parties except:
- As required in rendering the services that you have requested (as in purchase of a item);
- As permitted by law to our service providers (such as to complete our mailings to you-and again, we will select and monitor these vendors in order to maintain the privacy and security of your information);
- As required by subpoena or law;
- As may be appropriate to protect against fraud or illegal activity, for the safety of customers, employees, or property, or is otherwise permitted by law; or
- If you elect to disclose, or specifically direct us to disclose for you, personal information to a third party (as in the case where you request a product or service from a third party after receiving information or a link from Orangeworld).
security, access and modification of the collected information
We will protect your personal data by using appropriate security safeguards. We will remain alert and prepared to adapt these measures to address potential threats, hazards or unauthorized access.
You are entitled to access to and ask for modification of your personal data at anytime. In order to do so, please go in the "My Profile" section of our site and update your personal data.
information about the use of our site
In order to regularly improve our site and adapt it to your needs we are required to collect some information such as the overall usage of our site, which sections of it are the most often - accessed to, what is the connection time and the average connection time.
To obtain this information we make use of the following technical means:
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IP address
An IP address (Internet Protocol) is a number that is automatically assigned to your computer when you surf the Net. The servers managing the homepages are able to identify your computer through this number.
This allows us to obtain detailed reports on the accesses to the site per IP address. However, we don't make any link between the IP address and the collected personal data.
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Cookies
Cookies are bits of elements of information that a web site can send to a visitor's hard drive. The cookies allow you to surf with more efficiency by saving your preferences whilst being connected to a site.
It is important that you are aware of the following:
Your passwords and/or numbers of credit cards are NEVER stored in the cookies.
Most web browsers are initially configured to accept cookies. You can change your browser settings to prevent or notify you whenever you are sent a cookie but disabling cookies may result in difficulties to access some parts of our site.
Third party companies advertising on our site may also send cookies to your hard drive. The sending of advertising cookies by third parties' servers is a widespread process in the Net on which we have no control.
online advertising
When delivering banners, buttons, pop-up windows or similar ad formats on our site, no personal user data such as name, address, phone number or email address is collected.
Our service provider temporarily stores anonymous user data only (operating system, browser version, etc.) and whether the user responded (clicks) to the delivered ad. The anonymous data is only used in aggregated form to deliver targeted advertisements.
Our service provider ensures that usage data or usage profiles will not be associated with personal data or that online user profiles are combined with possible offline address data.
Our service provider only uses cookies in order to optimize the delivery of ads to the user. In these cases the frequency of ads delivered to a unique user/URL can be capped and therefore the quality of advertising increased.
direct marketing
We use email and direct mail as a way of keeping you up-to-date about the innovations of our products, services and offers that may be of interest to you (e.g. new services or content features). These communications may also offer special incentives that we hope will prompt you to try something new at our site.
Nonetheless, we maintain a practice of permitting persons to be excluded from such communications but you will not be dropped from receiving functional (such as site enhancements, scheduled downtime), commercial (such as modification of existing products and services, modification of prices) or legal notifications (such as disclaimers).
third party links
Whilst connected to our site you may be re-routed to third parties' web sites that are out of our control. These linked sites are only for your convenience and you therefore access them at your own risk.
children
Your children can access some of the free services of our site (Weather, Horoscope, e-mail, Internet Access). You are responsible to put in place means to control and/or limit the types of sites that your children under age can access. Orange cannot be held liable for access by them to sites which should not be accessed by under age persons.
security
Personal data security is a major concern of Orange. However, although we seek to protect your personal data with industry standard security measures we cannot guarantee that loss, misuse or alteration of data will not occur.
As soon as you are registered, you can only access Orangeworld with your user name and password. Your password is always encrypted when transmitted through the Net. We strongly recommend that you keep your user name and password secret.
If we have any reason to believe that there is likely to be a breach of security or misuse of the Orangeworld services we may change your user name, passwords or any other identification codes and notify you accordingly.
your consent
By using this web site you are deemed to have carefully read this document and to accept to comply with the rules that it contains as well as to the Netiquette.
Please note that the content of this document may be changed by Orange at any time.
If you disagree with the current content of this document or with any future changes, we kindly ask you to stop using this site.
Renens, February 2009
