Orange Switzerland

shop online, download music, send and receive emails, find information: there are no limits to what you can do with Orange ADSL

• a special rate for Orange Mobile customers: from CHF 39.– /month instead of CHF 49.– /month (save up to CHF 120.– a year)
• 2 modems to choose from
  • The Livebox, Orange exclusive WLAN modem for CHF 5.– /month
  • The Babybox, included for free
• Fixtalk included - call 1 hour free each month from your fixed line to all Swiss mobile and fixed line networks

Do you download high quantities of data on the Internet? Orange ADSL 5000 is ideal for frequent Internet users who want faster downloads, want to watch films or play games online.

Is Orange ADSL available where I live?
ADSL is available in most parts of Switzerland. Check if you can enjoy the benefits of Orange ADSL where you live.

Prices in CHF.
Contract term: 12 months. Exclusively for private customers.

Orange ADSL 5000

All prices are given in CHF. Exclusively for private customers. Minimum contract period: 12 months.
The actual speed depends on your telephone connection (for example, the distance from your network provider's telephone exchange) and may not be as high as the speed indicated. CoopMobile and mobilezone net customers are not considered to be Orange Mobile customers.
Monthly fee for Fixtalk for non Orange ADSL customers: CHF 5.–
Monthly inclusive minutes only apply to the first hour of communication to all Swiss networks. They will be billed starting from the 1st day of each month. Calls to premium rate numbers are excluded. Calls to free phone numbers beginning with 0800 are not taken into account. The inclusive minutes cannot be carried forward to the subsequent billing period.

with Orange ADSL is included Fixtalk*

• 1 hour free each month to all Swiss mobile and fixed line networks and benefit from exclusive rates on calls from your fixed-line with Fixtalk
• make international calls at low rates

* Your monthly phone connection (CHF 25.35) will continue to be billed by Swisscom.

Fixtalk rates for your national calls

All prices are given in CHF. Exclusively for private customers.
Monthly fee for Fixtalk for non Orange ADSL customers: CHF 5.–

Prices are exclusive of connection fees.
Prices subject to errors, omissions, changes, minimal rates and rounded-up rates.
Billing by the second beginning from the first second for all national calls.
Additional connection rates per call:
>CHF 0.035 for calls to the Swiss fixed network
>CHF 0.10 for calls to Swiss mobile networks

Monthly inclusive minutes only apply to the first hour of communication to all Swiss networks. They will be billed starting from the 1st day of each month. Calls to numbers 0869x, 0878x, 084x, 090x, 18xy 051x and 058x, calls with abbreviated numbering, calls to satellite networks, access numbers to prepaid offers and to calling cards, calls to pager numbers, premium rate numbers and Internet/data service access numbers are excluded. Calls to free phone numbers beginning with 0800 are not taken into account. The inclusive minutes cannot be carried forward to the subsequent billing period.

international calls & other numbers

Fixtalk rates for your international calls and for other numbers (e.g.: 0800/0840/0900/090...).

Prices in CHF.
Contract term: 12 months. Exclusively for private customers.

within our Orange ADSL offer, we have selected two modems for their reliability and ease of use

Livebox: exclusive WLAN modem from Orange

The Livebox is not only attractive, it also offers state-of-the-art technology and superior reliability. It enables you to connect several computers to the Internet: two PCs can be connected by cable and up to six PCs or notebooks can be connected wirelessly to the Livebox. Thanks to the Livebox, Orange ADSL is ideal for families and private networks. The Livebox allows you to surf anywhere in your house or garden, whenever you like and always with the utmost convenience. The Orange ADSL Livebox is both PC and Mac-compatible and has already been successfully installed in over 6.6 million homes around Europe.

benefits of the Livebox

• the WLAN broadband technology to ensure speedy connection of your computer (802.11b/g) to the Internet
• high security to protect your connection
• easy to install and use
• equipped to support future applications (e.g. for TV, VoIP, etc.)

The Livebox is so easy and straightforward to set up. Simply follow the step-by-step instructions in the installation guide. Or opt for the home installation service.

monthly fee for the Livebox

Orange provides you with the Livebox for CHF 5.– /month

Babybox: the simplest modem from Orange The Babybox features an attractive design as well as state-of-the-art technology. Reliable and easy to use, it allows you to access the Internet very simply by connecting one computer by cable. This modem from Orange offers individuals a practical and affordable way of accessing the Internet conveniently.

benefits of the Babybox

• simple installation (plug & play)
• connects 1 computer by cable
• high security to protect your connection

Installing the Babybox is very easy: simply plug it in, insert the installation CD and follow the instructions.

Alternatively, you can opt for the home installation service, carried out by one of our technicians, at the special tariff of CHF 149.– .

monthly fee for the Babybox

Orange provides you with the Babybox free of charge: CHF 0.– /month

Download the conformity declaration (.PDF) of the Babybox

Prices in CHF.
Contract term: 12 months. Exclusively for private customers.

To subscribe to Orange ADSL and enjoy Fixtalk automatically , all you need is an analogue phone connection compatible with ADSL.

step 1

Make sure your phone connection is compatible with Orange ADSL.

step 2

Subscribe:

• online
• via our Customer Care, on 0848 667 667 (Mon-Fri: 8 AM-10 PM / Sat: 9 AM-10 PM / Sun: 10 AM-10 PM: CHF 0.08/min., tariff is for calls from fixed-line numbers, excluding any additional charges from the operator.)
• or by going to your nearest Orange Center

step 3

You will receive your modem. A few days later, you will receive a welcome letter confirming that your line has been activated. You can then:

• surf the Internet
• make calls from your fixed line at a special rate thanks to Fixtalk.
  To find out if Fixtalk has been activated on your fixed line, call 0868 868 868 from this line free of charge at any time.

Don't forget that if you are an Orange Mobile customer, you will benefit from a discount of CHF 10.– /month on your Orange ADSL subscription. Become an Orange Mobile customer online or go to your nearest Orange Center.

do you already have ADSL and/or preselection through another operator?

If you already use ADSL through another operator and would like to take advantage of the better conditions offered by Orange ADSL, nothing could be easier: check the date when your contract expires and cancel it by registered post. We will provide you with a cancellation letter that you can print out and send to your operator. Then all you need do is subscribe to the Orange ADSL offer.

For more information, contact our Customer Care, on 0848 667 667 (Mon-Fri: 8 AM-10 PM / Sat: 9 AM-10 PM / Sun: 10 AM-10 PM: CHF 0.08/min., tariff is for calls from fixed-line numbers, excluding any additional charges from the operator.)

subscription to Fixtalk

• All subscriptions to Orange ADSL from 18/03/2008 will automatically include Fixtalk. Fixtalk will be activated on your fixed line at the same time as Orange ADSL.
  To find out if Fixtalk has been activated on your fixed line, call 0868 868 868 from this line free of charge at any time.
• If you subscribed to Orange ADSL before 18/03/08 and just want to take advantage of Fixtalk for free (instead of CHF 5.– /month), contact our Customer Care, on 0848 667 667 (Mon-Fri: 8 AM-10 PM / Sat: 9 AM-10 PM / Sun: 10 AM-10 PM: CHF 0.08/min., tariff is for calls from fixed-line numbers, excluding any additional charges from the operator.).

If you want to check the details of your Fixtalk calls, visit the My profile section.

installation

Installing Orange ADSL is easy and the whole process only takes a few days including registration.

1st day

subscribe online, by calling our Customer Care or at an Orange Center.

2nd-7th day

as soon as we receive the signed contract, we will send your modem to you by post.

7th-14th day

once the line is activated, we will send you your personal connection details (user name and password) in a welcome letter.

14th day

install your modem by following the quick set-up guide. You are now ready to surf the Internet.

To install Orange ADSL, you will need:

• your modem (Livebox or Babybox) with the quick set-up guide
• your user name and your password

Installation of Fixtalk will be carried out at the same time as Orange ADSL. As soon as you receive your welcome letter, you can check if your line has been activated by calling 0868 868 868 free from your fixed line.

home installation

Do you need help installing your modem? We offer a home installation service, carried out by a professional technician, for the special price of CHF 149.– .

1st day

You register online, by calling our Customer Care or at any Orange Center.

2nd - 7th day

As soon as we receive the signed contract, we will send your modem to you by post.

7th - 14th day

Once the line is activated, we will send you your personal connection details (user name and password) in a welcome letter. A technician will then contact you to agree an installation date in the next 5 days.

14th day

The technician will come to your home to install your modem and will explain how Orange ADSL works.

Home installation includes the following services:

• visit from an technician to your home
• connection and configuration of your modem
• connection of your computer to the modem
• explanation of how Orange ADSL works

Any services not included in the package will become the subject of a separate quote from the installer.

Prices in CHF.
Contract term: 12 months. Exclusively for private customers.