Orange Mobile Self Service is a new way to access and manage your services on your mobile phone. Checking the mobile usage for cost control, recharging a PrePay account, managing options – there are many self services available.
benefits at a glance
-
visual access:
dial #123#
to browse through the main menu. Or dial a shortcode to directly get the
information you look for.
- it's free anytime, anywhere: the services are available anytime, anywhere in the world, for free and for an unlimited usage
- it's fast: you receive the requested information instantly on your mobile phone
how to get it
You can access the services anytime, no need to subscribe.
| Mobile Self Service | Subscriptions | Price |
|---|---|---|
| Monthly fee (CHF) | All subscriptions | 0.– |
The Mobile Self Service is always free with all Orange subscriptions.
how does it work?
-
Dial #123#
To navigate between the different services, choose the number
matching a service and validate it. The information you requested
will be shown on your mobile phone.
- You can get back to the main menu at any time by pressing 00 and validating.
Most of the services available are also directly accessible via a short code:
| Customers with a subscription | |
|---|---|
|
Dial #121#
|
Check your actual unbilled amount |
|
Dial #123*1*2#
|
Check your last bill amount |
|
Dial #123*2*4#
|
Manage your preferred numbers (Optima subscriptions only) |
| PrePay customers | |
|
Dial #121#
|
Check the actual credit balance |
|
Dial #121*VOUCHERCODE#
|
Recharge your account with a voucher |
|
Dial #123*1*2#
|
Check your last call cost and remaining balance |
|
Dial #127#
|
Manage your recharge bonuses (Orange Me PrePay) or your Preferred Numbers (X-treme PrePay, My PrePay, Orange Click) |
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