the best of Orange on your smartphone
Whether you use an iPhone or an Android smartphone, the My Orange application is made for you.
My Orange is an application that enables you to quickly and easily find information relating to your usage and options.
- my usage : view a breakdown of your usage at any time.
- my options : view and manage your current options. In this section you can subscribe to and cancel the options and services of your choice.
- my bills : keep an eye on what you spend and check your bills and payments of the last 6 months.
- help : learn to use the My Orange application. Discover the shortcuts to the Orange mobile portal or the iPhone user guide from Apple.
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- What is the 'My Orange' application?
Within the 'My Orange' application, you can easily access your personal data, like your current unbilled usage or your bills and payments of the last 6 months. Further, you can manage your options and services. -
Who can use the 'My Orange' application?
'My Orange' is available for private customers using an iPhone or an Android mobile phone with a subscription or a PrePay offer with Orange Switzerland. - Where can I download the 'My Orange' application?
- iPhone: download the application via iTunes or the App Store on your iPhone.
- Android: download the application via the Android Market on your Android mobile phone.
- By downloading 'My Orange' via the App Store or the Android Market, data usage may be charged depending on your subscription and data options.
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How much does the 'My Orange' application cost?
The application is free of charge. -
Is the 'My Orange' application free to use?
Within the Orange network in Switzerland the use of 'My Orange' is free. If you leave the application to browse the Internet, data usage will be charged depending on your subscription and data options. When using the application in a foreign network, additional roaming charges will occur. -
How can I access the 'My Orange' application?
You can access 'My Orange' via the Orange Switzerland mobile network or via a Wi-Fi connection. Using this application requires the same credentials as registered on 'my account' on the Orange website. If you haven't registered yet, please go to orange.ch/myaccount for sign up. -
Do I always need to provide my username and password to log in?
The 'My Orange' application provides you the convenient login functionality 'remember me'. By selecting the 'remember me' checkbox, your login data will be stored and you will log in automatically each time you access the application. To protect your account or manage another subscription, you can log out the application and your stored login data will be deleted. - How can I avoid high fees through data roaming?
You can deactivate data roaming on your phone menu:- iPhone: go to Settings > General > Network > Data Roaming
- Android: go to Settings > Wireless & networks > Mobile networks > Data roaming
