Life is full of surprises. Unfortunately, some of them are not so nice. Orange provides an additional service, the Orange Security option, to alleviate your security concerns. Sit back and relax; worrying about your mobile phone is a thing of the past. Whether the result of proven theft, accidental damage or misuse: all claims are insured each year.
get reassurance on the move with these services
-
proven theft*
Replacement of your existing mobile phone with an identical model or a model of the same value, delivered within 10 days to an address of your choice in Switzerland or Liechtenstein. -
misuse following theft*
Reimbursement of costs for unauthorised calls made following theft. -
accidental damage*
Repair of your existing mobile phone within 10 working days or replacement with an identical model or a model of the same value if damage is irreparable.
* see detailed coverage in our general terms and conditions (.PDF)
choose the right security package for you
| Orange Security | Basic | Premium |
|---|---|---|
| Price per month* (CHF) | CHF 7.– | CHF 10.– |
| Number of claims per year | unlimited | unlimited |
| Excess | none | none |
| Reimbursement of costs for replacement of SIM card | once a year | once a year |
| Accidental damage | yes | yes |
| Theft or burglary (as a result of violence or a break-in) | yes | yes |
| Pickpocketing | no | yes |
| Theft | no | yes |
| Accidental loss | no | yes |
| Fraudulent use of SIM card (CHF) | up to 1'500.– | up to 3'000.– |
* Price not subject to VAT
With Orange Security, you keep your existing number even if you need to
make a claim. No deposit is required for these insurance services.
General terms & conditions (.PDF)
register today for immediate cover
Go to my account and subscribe to the Orange Security option in just a few clicks in the my options section, or go to your Orange Center.
General terms & conditions
(.PDF)
Offer valid in Switzerland and Liechtenstein, only for Orange customers who own the mobile phone. Conditions, limitations and exceptions are detailed in the general terms and conditions of Orange Security. Orange Security is an insurance contract concluded with Orange - SA - commercial registration number CH-550-0057019-0 - at CHARTIS Europe SA.
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