Orange Me PrePay Customer Care
| CHF/min | |
|---|---|
|
Calls to the Orange Me PrePay Customer Care
0900 700 001 |
2.50/call + rate of an outgoing call in the Swiss land line network according to your subscription options. |
data (mobile internet)
If you use your mobile phone to access the Internet, our Mobile Internet options are just what you need:
- surfing the Internet
- sending and receiving emails
- managing your contacts and appointments
- downloading documents
- accessing Orange World - the Orange mobile portal
Mobile Internet Day for CHF 2.–/day
For only CHF 2.– per day of usage, you can access the Internet:
| Mobile Internet Day | Basic tariffs (CHF/day) |
|---|---|
| GPRS in Switzerland | 2.–* |
* There will be no limit in terms of MB but a Fair Use Policy is implemented above 100 MB/month. Above 100 MB, speed is downgraded down to 64 kbps. CHF 8.–/MB for customers who bought a PrePay offer before 21.10.2010.
how to get it
To activate Mobile Internet Day, go to my account or send an SMS with the keyword START DAY to 5155.
Mobile Internet Plus for CHF 10.–/month
For only CHF 10.– per month, you can regularly access the Internet:
- 300 MB data transfer included (in Switzerland)
- each additional MB costs just CHF 0.10
| Mobile Internet Plus | Data included | Monthly fee | Additional usage |
|---|---|---|---|
| GPRS in Switzerland | 300 MB* | CHF 10.– | CHF 0.10 / MB |
* Data transmission in Switzerland
how to get it
activate
send an SMS with
START PLUS
to 5155
deactivate
send an SMS with
STOP PLUS
to 5155
Mobile Internet Max for CHF 20.–/month
For only CHF 20.– per month, you can regularly access the Internet:
- 1000 MB data transfer included (in Switzerland)
- each additional MB costs just CHF 0.10
| Mobile Internet Max | Data included | Monthly fee | Additional usage |
|---|---|---|---|
| GPRS in Switzerland | 1000 MB* | CHF 20.– | CHF 0.10 / MB |
* Data transmission in Switzerland
how to get it
activate
send an SMS with
START MAX
to 5155
deactivate
send an SMS with
STOP MAX
to 5155
making & receiving calls from abroad with Travel Option for CHF 3.–/month
New international roaming tariffs: independent of whether you travel regularly on business trips or go away on holidays once a year, the improved and customer-friendly new Travel Option is tailored to fit your needs.
Please note that to make a call from abroad, your account must be credited with a minimum of CHF10.– .
| Calling from | Calling to | Calls abroad | ||||||
|---|---|---|---|---|---|---|---|---|
|
Switzerland
|
Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Local calls abroad | Incoming calls abroad | |
|
Zone 1
Neighbouring countries |
1.20 first min
0.40 add. min |
1.20 first min
0.40 add. min |
1.20 first min
0.40 add. min |
1.90 | 1.95 | 2.– |
1.20 first min
0.40 add. min |
0.40 |
|
Zone 2
Western Europe |
1.20 first min
0.40 add. min |
1.20 first min
0.40 add. min |
1.20 first min
0.40 add. min |
1.90 | 1.95 | 2.– |
1.20 first min
0.40 add. min |
0.40 |
|
Zone 3
Rest of Europe |
1.90 | 1.90 | 1.90 | 1.90 | 1.95 | 2.– | 1.20 | 1.– |
|
Zone 4
North America |
1.95 | 1.95 | 1.95 | 1.95 | 1.95 | 2.– | 1.27 | 2.– |
|
Zone 5
Rest of the World |
2.– | 2.– | 2.– | 2.– | 2.– | 2.– | 1.35 | 2.– * |
* Except for: Madagascar, Maldives: CHF 4.–
how to get it
Before your next trip, get Travel Option:
activate
send an SMS with
START TRAVEL
to 5155 or go to
my account
or dial #123#
deactivate
send an SMS with
STOP TRAVEL
to 5155 or go to
my account
or dial #123#
International Option for CHF 3.–/month
Benefit from an exceptional tariff of just CHF 0.29/min for international calls made from Switzerland.
| Zone |
Basic tariffs
Mobile phone & fixed line CHF/min |
International Option
CHF 3.– /month |
|---|---|---|
| Countries in zone 1 | 0.60 | 0.29 |
| Countries in zone 2 | 0.60 | 0.29 |
| Countries in zone 3 | 0.60 | 0.29 |
| Countries in zone 4 | 0.60 | 0.59 |
| Countries in zone 5 | 1.59 | 0.59 |
how to get it
To activate International Option, go to my account or dial #123#
.
Cross-Border Option for CHF 3.– per month
Take advantage of reduced prices on calls from Switzerland to France, Germany, Italy and Austria, as well as on calls received in these countries, and reduced priced in-country calls when travelling to these countries.
| Cross-Border Option | CHF/min |
|---|---|
| Calls made from Switzerland to France, Italy, Germany and Austria (mobile and fixed line networks) | 0.29 |
| Calls made from France, Italy, Germany and Austria to the same country | 1.10 |
| Calls received in France, Italy, Germany and Austria | 0.29 |
| National calls, and calls made from France, Italy, Germany and Austria to Switzerland ; and calls made from France, Italy, Germany and Austria to any different country | standard rate |
how to get it
To activate Cross-Border Option, go to my account or dial #123#
.
sending & receiving SMS from abroad
| Zones | Sending an SMS | Receiving an SMS | ||
|---|---|---|---|---|
| without Travel Option | with Travel Option | without Travel Option | with Travel Option | |
| All zones | 0.45 | 0.35 | free | free |
List of countries/zone
List of basic tariffs
how to get it
Before your next trip, get Travel Option:
activate
send an SMS with
START TRAVEL
to 5155 or go to
my account
deactivate
send an SMS with
STOP TRAVEL
to 5155 or go to
my account
