phones and devices
help for mobile phones / smartphones
Step-by-step tutorials on how to configure and use your mobile phone/smartphone: Internet, MMS, e-mail, roaming, user manual and more.
forgotten PIN / PUK code
What to do if you've entered your PIN or PUK code incorrectly and blocked your mobile phone.
lost / stolen phone
Suspend your account immediately to prevent fraudulent usage.
network and coverage
Details of Orange national and international network coverage.
Protection in the event of theft, fraudulent use or accidental damage.
most viewed FAQ
- Mobile phones - How can I configure my mobile phone?
- Customer service - I lost my handset / it was stolen
- iPad - How can I access to My Account?
- iPad - How can I activate the micro SIM received with the iPad?
- PrePay - Are PrePay mobile phones SIM-locked?