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the Visual Voicemail option is automatically included with Orange Me subscriptions that contain 1 GB of data transfer

but is not available for Orange Me subscriptions that contain 0 GB of data transfer.


service description

The Visual Voicemail service is exclusively available on iPhone mobile phones.

When you decline or don't answer a call, the caller hears a recorded greeting and can leave a voicemail message. The innovative Visual Voicemail feature lets you view all your voicemail messages at once. You can listen to them in the order you prefer and as often as you want without having to listen to prior messages or voice instructions. Use the Play/Pause button to control playback of your voicemail messages. The scrubber bar even lets you replay portion of your voice messages.

The basic Orange Box feature will continue to be available on your iPhone and it is still possible to retrieve voicemail messages by dialing your Orange Box number i.e. 086 + your own phone number (for example, 086, 0781 234 567).

set-up

To Do this
Set up Visual Voicemail and create a password Tap Voicemail . The first time you tap Voicemail, iPhone prompts you to create a voicemail password and record your voicemail greeting
Listen to a message Tap the message
Delete a message Tap a message , and then tap Delete
Listen to a deleted message Tap Deleted Messages (at the end of your voicemail messages), and then tap the message you want to hear
Listen over the speakerphone Tap Speaker
Returning a call Tap a message , then tap Call Back
Playback a message Tap Play/Pause to control the playback of a message. You can replay as well only portion of a message

storage capacity

Unheard and saved messages are kept for 32 days, then are deleted.

price

Visual Voicemail is automatically available free of charge with all iPhone subscriptions.
The service is also free with the standard Maxima priceplan and with all Surf subscriptions. The service costs CHF 5.– /month with all other subscriptions.

activation

If you're a new iPhone Orange customer with an iPhone subscription, you automatically have Visual Voicemail free of charge.

The Visual Voicemail service is available with at least the Apple software version 2.2, and Operator settings Orange 3.0. Connect your iPhone on iTunes to download them.

If you already have an iPhone and any Orange subscription but you do not yet have Visual Voicemail, you can subscribe to the service by going to your nearest Orange Center or calling Customer Care 0800 700 700.

data service

Visual Voicemail is delivered over the mobile data network.

roaming

Visual Voicemail when roaming is turned off to avoid data roaming charges.

  1. To turn on Data Roaming, go to Settings > General > Network, and press 'ON'
  2. To get voicemail when Visual Voicemail is not available, simply dial your Orange Box number, i.e. 086, followed by your number (for example, 086 0781 234 567).

call diverts

Redirect calls to your Visual Voicemail:

Activate Visual Voicemail Switch on Switch off
Turn your Visual Voicemail on or off **004*+4186x# , then press call button
(x is your 10-digit mobile number including dial code)
##004# , then press call button
Call forward Switch On Switch Off
Call not answered within 20 seconds **61*+4186x# , then press call button
(x is your 10-digit mobile number including dial code)
##61# , then press call button
Phone switched off or has no reception **62*+4186x# , then press call button
(x is your 10-digit mobile number including dial code)
##62# , then press call button
Phone busy (in another call) **67*+4186x# , then press call button
(x is your 10-digit mobile number including dial code)
##67# , then press call button