are you
an expat?

keeping you connected wherever you are

At Orange, we know that choosing the right mobile or Internet service can sometimes be a bit overwhelming, especially when it's one of a thousand other decisions you have to make on arrival in a new country.

That's why we want to make things as simple and straightforward as possible by trying to understand your needs and recommending the product which matches them best.

finding the best offer for you

We have gathered here the main offers that might suit your needs. You can also browse our website in order to find more information about all our mobile and internet offers. Our online Best Offer tool will help you choose the right offer for you.

mobile

Orange Me

Create a subscription that's unique to you

Prima

freedom for your children and cost control for you

• a monthly limit of CHF 12.– , CHF 22.– or CHF 32.–
• never get a nasty surprise when you see your bill
• any communication credit you don't use is automatically carried over to the next month
• once credit is used up, it can be recharged at any time

My PrePay

Phoning with freedom

• no monthly fee, easy to recharge - online, in the Orange Center and at many other points of sale
• manage your account online, add options and save even more
• calls made within Switzerland to all Swiss networks are half price from the 2^nd minute
• call Europe and the USA at the Swiss rate

internet

Internet Everywhere

Stay connected wherever you are

• check your emails, chat with your friends, access your files wherever, whenever
• surf on the Orange mobile network in Switzerland as if you were at home

Orange ADSL

Simply open to the world

• high speed unlimited surfing with a special rate for Orange Mobile customers
• Fixtalk - 1 hour free each month from your fixed line to all Swiss networks

For further assistance, feel free to visit any Orange Center near you where we will be glad to give you as much advice as you need without any buying obligation.

recommend Orange

Now that you've discovered Orange, why not spread the word to family and friends too? When you recommend Orange to a new customer, you can both look forward to receiving a big thank you from us. And wearing large smiles.

1 recommendation = CHF 100.– credit for you + CHF 50.– credit for your friend + 2 big smiles.

what to bring with you

To sign-up to a subscription, you'll need to bring the following documents with you:

• ID card or passport
• Swiss work permit or letter of confirmation of permit
• Credit card and bank account details

You may be asked to set-up your payments by direct debit. Payment with a credit card will be required for the first two months of your subscription until the direct debit from your bank account (LSV) has been approved by your bank. The direct debit from your bank account will then replace the direct debit from your credit card.

In order to speed up the process at the Orange Center, you can download the direct debit document.

where to go

We recommend that you visit an Orange Center where one of our staff members can help you go through the joining process. We are here for you, at 63 locations all over Switzerland, where you can find the latest offers, first-class service and expert advice.

our expat partners

Orange is happy to be partners with

Glocals.com

Glocals.com is Switzerland's largest network of friendly Expats & locals, in English. They are about doing Real Activities with Real People. Orange partners with glocals.com and has contributed to the creation of a guide to phone and Internet in order to help expats understand how these things work in Switzerland.

Members of glocals.com get a special offer from Orange for any new subscription to an Orange mobile subscription.

www.glocals.com

Léman Events

The 3rd edition of the annual LÉMAN EXPAT FAIR 2009 will be held on Sunday September 27 at the Beausobre in Morges from 10am - 5pm. The Léman Expat Fair 2009 is a must-attend one-day event designed for the international English-speaking community living between Geneva and Montreux. 'Enhancing the Expat Experience' for those who are here for a lifetime or just passing through. It's the perfect opportunity to meet almost 100 indispensable businesses, services, social clubs, schools and churches who are there to help international families integrate quickly into their Swiss lifestyle; in English!

Orange is the Communication Sponsor for this important annual event and owners of the Léman Expat Inner Circle Card receive an exclusive offer from Orange for any subscription to an Orange mobile subscription.

www.lemanevents.ch

i am leaving Switzerland and need to cancel my subscription, how do I do it?

You're currently an Orange customer but getting ready for adventures outside Switzerland? No problem. You'll simply need to inform us (by calling Customer Care free on 0800 700 700) that you want to cancel your subscription and provide us with a document from your community confirming that you are leaving the country.

If you have been with us for less than 6 months or have benefited from a handset offer recently, you may have to pay a penalty fee.

i am already with another swiss operator but I would like to join Orange, can I keep my mobile number?

Yes. You can join Orange and keep your swiss mobile number. This can take up to 4 weeks. If you have a pay-monthly contract, simply inform us that you want to use an already existing number and we will do the rest. If you use PrePay, you'll also need to inform your current operator.

i would like to join but already have a mobile, can I keep it?

Switzerland operates on a GSM network. If you come from Europe or many other countries, your current phone will probably work in Switzerland and you can decide to only get a new SIM card with your subscription or your PrePay offer. If you are coming from North America or some areas of Asia, you might need to change your phone and buy a new one locally.

If you keep your mobile phone, Orange offers you a discount of CHF 10.– on your monthly fee. Simply subscribe online without selecting a handset or go to one of our Orange Centers.

Any other questions? Please contact us